LAST UPDATED: JUNE 2026 · APPLIES TO ALL REGISTERED taxi88 ACCOUNTS
This Privacy Policy explains how taxi88 collects, uses, stores, and protects your personal data when you use the taxi88 platform. Please read it carefully alongside our Terms & Conditions.
taxi88 collects registration details, identity documents for KYC, payment information, device and session data, and gameplay activity records. We collect only what is necessary to operate the platform safely and in compliance with licensing obligations.
All personal data is encrypted in transit using TLS/SSL protocols and at rest using AES-256 encryption standards. Access to personal data within taxi88 is restricted on a strict need-to-know basis and is subject to internal audit controls.
Registered taxi88 players retain the right to access, correct, and request deletion of their personal data, subject to legal retention obligations. You may exercise these rights at any time by contacting taxi88 support via live chat or email.
taxi88 does not sell personal data to third parties. Data is shared only with licensed service providers who are contractually bound to confidentiality, and with regulatory or law enforcement authorities where required by applicable law.
taxi88 uses essential and analytical cookies to ensure platform functionality and improve user experience. You may manage cookie preferences through your browser settings. Disabling essential cookies may impair platform functionality.
With your consent, taxi88 may send promotional emails and platform notifications about bonuses, new games, and tournaments. You may withdraw marketing consent at any time via your account settings or by contacting support.
taxi88 ("the Platform", "we", "us", "our") is committed to protecting the privacy and security of the personal data of all registered users and visitors to the taxi88 platform at taxi88.asia. This Privacy Policy ("Policy") sets out in clear and transparent terms how we collect, use, store, share, and protect your personal information in connection with your use of our services.
This Policy applies to all personal data processed by taxi88 in connection with the provision of online gaming, sports betting, casino, slots, and lottery services, as well as all customer support, identity verification, payment processing, and marketing activities conducted by or on behalf of taxi88.
By registering an account with taxi88, making a deposit, or continuing to use the platform following any update to this Policy, you acknowledge that you have read and understood this Policy and consent to the processing of your personal data as described herein.
This Policy should be read together with the taxi88 Terms & Conditions and Responsible Gaming Policy, both of which form part of the overall framework governing your relationship with the taxi88 platform.
For the purposes of applicable data protection legislation, taxi88 acts as the data controller in respect of personal data collected from users of the taxi88 platform. taxi88 operates under international gaming authority licensing and is responsible for ensuring that personal data is processed lawfully, fairly, and transparently in accordance with the standards imposed by its licensing framework.
Where taxi88 engages third-party service providers to process personal data on its behalf (for example, payment processors, KYC verification partners, or analytics providers), those providers act as data processors under contractual arrangements that bind them to the same data protection standards as taxi88 itself.
taxi88 collects personal data across three primary contexts: data you provide directly, data collected automatically during platform use, and data received from third parties in connection with verification and fraud prevention.
| Category | Examples | Collection Method |
|---|---|---|
| Registration Data | Full name, date of birth, email address, username, country of residence | Provided by user at registration |
| Identity Verification (KYC) | Government-issued ID (MyKad, passport), proof of address, selfie photograph | Provided by user upon withdrawal request or risk-based KYC trigger |
| Financial Data | Payment method details, transaction amounts, wallet balance history, withdrawal requests | Generated during deposit and withdrawal transactions |
| Device & Technical Data | IP address, browser type and version, device operating system, screen resolution, session timestamps | Automatically collected via platform logs and cookies |
| Gaming Activity Data | Game selections, wager amounts, session duration, win/loss records, bonus activity | Automatically generated during gameplay |
| Communications Data | Live chat transcripts, support emails, dispute correspondence, survey responses | Collected during customer support interactions |
| Marketing Preferences | Email subscription status, notification preferences, promotional opt-in/opt-out records | Set by user in account preferences or during registration |
taxi88 processes personal data only where a valid legal basis exists under applicable data protection law. The legal bases on which taxi88 relies are as follows:
taxi88 uses your personal data for the following purposes:
taxi88 does not sell, rent, or trade your personal data to any third party for their own marketing or commercial purposes. Personal data is disclosed only in the following circumstances:
taxi88 never shares your personal data with advertisers or data brokers. All third-party service providers are vetted for data security compliance before engagement.
taxi88 retains personal data for as long as your account remains active and for such additional periods as are required by applicable legal, regulatory, and licensing obligations.
Specific retention periods applicable to key data categories include:
Upon expiry of applicable retention periods, personal data is securely deleted or anonymised in accordance with taxi88's internal data lifecycle management procedures.
The taxi88 platform uses cookies and similar tracking technologies to ensure the functional operation of the platform, maintain your logged-in session, detect fraudulent activity, and analyse aggregate usage patterns for product improvement purposes.
The categories of cookies deployed by taxi88 are as follows:
You may manage cookie preferences through your browser settings. For most browsers, guidance on cookie management is available in the browser's help documentation. Note that disabling strictly necessary cookies will prevent you from logging in to your taxi88 account.
As an internationally licensed online gaming platform, taxi88 may process and store personal data in data centres and server infrastructure located outside Malaysia. Where personal data is transferred to countries that do not provide an equivalent level of data protection, taxi88 ensures that appropriate safeguards are in place in accordance with applicable data protection standards, including:
By using the taxi88 platform, you acknowledge that your personal data may be transferred to and processed in jurisdictions outside Malaysia as described in this section.
taxi88 implements a comprehensive suite of technical and organisational security measures designed to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:
While taxi88 employs best-practice security measures, no online platform can guarantee absolute security. Players are encouraged to use strong unique passwords, enable two-factor authentication, and exercise care when accessing their accounts on shared or public devices.
Subject to applicable law and any overriding legal obligations, registered taxi88 players have the following rights in respect of their personal data:
To exercise any of the above rights, contact the taxi88 Data Protection team via live chat or by email at support@taxi88.asia. Requests will be acknowledged within 5 business days and resolved within 30 calendar days, subject to verification of identity.
The taxi88 platform is strictly intended for adult use and is not directed at, nor designed to attract, individuals below the age of 21. taxi88 does not knowingly collect or process personal data from individuals under 21 years of age.
Where taxi88 becomes aware that personal data has been collected from an individual under the minimum age, all associated data will be deleted promptly and the account will be permanently closed. If you believe a minor has registered a taxi88 account, please contact customer support immediately.
taxi88 reserves the right to update or amend this Privacy Policy at any time. Material changes to the Policy will be communicated to registered players via the email address on file or by prominent notice on the taxi88 platform no less than 14 days prior to the effective date of the change, except where changes are mandated by regulatory or licensing authority instruction, in which case they may take immediate effect.
The "Last Updated" date at the top of this Policy will be revised to reflect each amendment. Continued use of the taxi88 platform following any update constitutes acceptance of the revised Policy. If you do not accept the updated Policy, you should discontinue use of the platform and close your account.
For any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by taxi88, please contact us through the following channels:
When submitting a data subject request by email, please include your registered username and a description of your request. We may require identity verification before processing certain requests. All privacy enquiries will receive a response within 5 business days of receipt.
We take privacy seriously so you can focus on what matters — enjoying the platform. Ready to play?
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