taxi88 Terms & Conditions

1. ACCEPTANCE OF TERMS

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("User", "Player", "you") and taxi88 ("the Platform", "we", "us", "our") governing your access to and use of the taxi88 website, mobile interface, gaming products, and all associated services available at taxi88.asia.

By accessing the taxi88 platform, creating an account, making a deposit, or participating in any game or promotional activity offered through taxi88, you acknowledge that you have read, understood, and agree to be bound by these Terms in their entirety, together with the taxi88 Privacy Policy and Responsible Gaming Policy, each of which is incorporated herein by reference.

2. ELIGIBILITY

Access to and use of the taxi88 platform is strictly limited to individuals who satisfy all of the following eligibility criteria:

• You are at least 21 years of age at the time of account registration and at all subsequent times during which you use the platform;
• You are accessing the platform as an individual acting on your own behalf and not as an agent, representative, or nominee of any third party;
• You are not a current employee, contractor, director, officer, or immediate family member of any employee of taxi88 or any of its affiliated entities, game providers, or technology partners;
• You have not previously been self-excluded or permanently banned from the taxi88 platform or any affiliated platform under the same licensing framework;
• You have verified that online gaming participation is not prohibited by the laws applicable to your jurisdiction of residence, and you accept sole responsibility for compliance with such laws.

taxi88 reserves the right to request documentary evidence of age and identity at any time. Failure to provide satisfactory verification within a reasonable period may result in account suspension and withholding of pending withdrawals pending resolution.

3. ACCOUNT REGISTRATION

To access real-money gaming features on taxi88, you must complete the registration process and maintain a valid account in good standing.

• One Account Per Person: Each natural person is permitted to hold only one registered account. The operation of multiple accounts, whether using different names, email addresses, payment methods, or device configurations, constitutes a material breach of these Terms and may result in the permanent suspension of all associated accounts and forfeiture of balances.
• Accurate Information: You must provide complete, accurate, and truthful information during registration. You are obligated to update your account details promptly if they change. taxi88 is not liable for any loss arising from inaccurate account information provided by the user.
• Account Security: You are solely responsible for maintaining the confidentiality of your login credentials. Any activity conducted through your account is deemed to be authorised by you. You must notify taxi88 support immediately if you suspect unauthorised access to your account.
• KYC Verification: taxi88 operates a Know Your Customer (KYC) verification programme. Players may be required to submit government-issued identification, proof of address, and proof of payment method at any time. Withdrawal requests will not be processed for accounts with incomplete or pending KYC documentation.

4. DEPOSITS & WITHDRAWALS

All financial transactions on the taxi88 platform are conducted in Malaysian Ringgit (MYR) unless otherwise specified for specific payment methods.

Deposits: Deposits are accepted via the payment methods listed on the taxi88 platform, which include but may not be limited to Touch 'n Go eWallet, Boost, GrabPay, Maybank2u, CIMB Clicks, Public Bank, Hong Leong Connect, DuitNow, FPX, and USDT TRC20. Minimum and maximum deposit amounts apply and are displayed at the time of transaction. Deposits are generally credited to your wallet instantly; any delay is subject to the processing time of the respective payment provider.

Withdrawals: Withdrawals are processed to the same payment channel used for the most recent qualifying deposit, subject to taxi88's withdrawal policy. Minimum withdrawal amounts apply. taxi88 reserves the right to require full KYC verification before releasing any withdrawal. Processing times vary by payment method and are subject to change. taxi88 does not charge withdrawal fees, though individual payment providers may impose their own charges.

Fraud Prevention: Any deposit made using a fraudulent, stolen, or disputed payment instrument will result in immediate account suspension, reversal of all associated transactions, and reporting to relevant authorities where required under applicable law. Chargebacks and payment disputes raised against taxi88 deposits will be treated as a material breach of these Terms.

5. BONUSES & PROMOTIONS

taxi88 may, at its sole discretion, offer bonuses, free play credits, cashback, reload offers, or other promotional incentives to registered players. All such offers are subject to the specific terms attached to each promotion in addition to these general Terms.

• Promotional terms including wagering requirements, minimum deposit thresholds, eligible games, maximum bonus conversion, and expiry dates are specified on the relevant promotion page and are incorporated into these Terms by reference.
• Wagering requirements must be satisfied in full before any bonus-derived winnings may be withdrawn. The contribution percentage of each game category towards wagering requirements is stated on the promotions page.
• Only one bonus may be active at a time unless the promotion explicitly states otherwise. Players must opt into bonuses voluntarily; taxi88 will not automatically apply a bonus to a deposit without player consent.
• taxi88 reserves the right to withdraw, modify, or cancel any promotion at any time without prior notice. Bonuses obtained through abuse, collusion, arbitrage, or exploitation of technical errors will be voided and any winnings derived therefrom forfeited.
• Bonuses are personal to the registered account holder and may not be transferred, assigned, or exchanged for cash except where a bonus has been fully converted to real money balance through satisfied wagering requirements.

6. GAME RULES & FAIRNESS

All games available on the taxi88 platform are subject to the individual game rules published by the respective game provider. In the event of a conflict between a game provider's rules and these Terms, these Terms shall prevail with respect to account-level matters; game-specific rules shall govern individual game outcomes.

RNG (Random Number Generator) games hosted on the taxi88 platform are independently certified by accredited testing laboratories. Live dealer games are operated by licensed studio providers subject to their own regulatory oversight. taxi88 does not interfere with game outcomes after a round has commenced.

In the event of a technical malfunction during a game round, taxi88 reserves the right to void the affected round and return stakes to the player's wallet. Winnings derived from a demonstrably malfunctioning game are not payable. taxi88's technical logs constitute prima facie evidence in any dispute regarding game outcomes.

7. PROHIBITED CONDUCT

The following conduct is strictly prohibited on the taxi88 platform and constitutes grounds for immediate account suspension, permanent ban, and potential legal action:

• Using automated software, bots, scripts, or artificial intelligence tools to interact with games or the platform in a manner not sanctioned by taxi88;
• Engaging in chip dumping, collusion with other players, or any form of coordinated play designed to manipulate game outcomes or exploit promotional offers;
• Accessing the platform from a jurisdiction where such access is explicitly prohibited by applicable law, or using a VPN, proxy, or similar technology to circumvent geographic restrictions;
• Providing false, misleading, or fraudulent information during registration or KYC verification;
• Engaging in money laundering or using the platform to conceal, transfer, or legitimise proceeds of criminal activity;
• Attempting to exploit software bugs, glitches, or errors in the platform for financial gain;
• Sharing account credentials with, or permitting access to, any third party not authorised under these Terms.

8. INTELLECTUAL PROPERTY

All content on the taxi88 platform, including but not limited to software, game code, graphics, text, user interface design, trademarks, logos, and audiovisual elements, is the proprietary intellectual property of taxi88 or its licensed suppliers and is protected by applicable intellectual property laws.

Users are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the platform solely for personal entertainment purposes. No user may copy, reproduce, modify, distribute, publicly display, or create derivative works from any taxi88 platform content without prior written authorisation from taxi88.

9. PRIVACY & DATA

The collection, processing, and storage of personal data submitted to or generated by the taxi88 platform is governed by the taxi88 Privacy Policy, available at /privacy-policy. The Privacy Policy is incorporated into these Terms by reference and forms part of the binding agreement between you and taxi88.

By using the taxi88 platform, you consent to the processing of your personal data as described in the Privacy Policy, including for purposes of KYC verification, fraud prevention, regulatory reporting, and service improvement.

10. RESPONSIBLE GAMING

taxi88 is committed to the promotion of responsible gaming practices. The platform provides a suite of player protection tools accessible from account settings:

• Deposit Limits: Set daily, weekly, or monthly caps on total deposits. Limit reductions take effect immediately; increases are subject to a mandatory 7-day cooling-off period.
• Loss Limits: Configure maximum net loss thresholds over defined time periods. Once reached, further real-money play is suspended until the period resets.
• Session Time Limits & Reality Checks: Notifications at configured intervals display session duration and net wagering position. Automatic logout may be set after a defined period of continuous play.
• Cooling-Off Periods: Temporary account suspensions from 24 hours to 30 days are applied immediately upon request and cannot be reversed during the suspension period.
• Self-Exclusion: Players may request permanent self-exclusion at any time. Permanent exclusion is irreversible and results in account closure and return of any remaining verified balance. Self-excluded players are prohibited from opening new accounts.

taxi88 urges any player who believes their gambling has become problematic to make use of these tools immediately and to seek external support from responsible gaming organisations. For further information, visit our Responsible Gaming page.

11. LIMITATION OF LIABILITY

To the maximum extent permitted by applicable law, taxi88, its affiliates, directors, officers, employees, agents, and technology partners shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising from:

• Your use of or inability to use the taxi88 platform or any game thereon;
• Loss of data, wallet balances, or game progress resulting from technical failure, internet disruption, or force majeure events;
• Decisions made by automated game systems in accordance with certified RNG or live game outcomes;
• Delays in deposit crediting or withdrawal processing attributable to third-party payment providers;
• Unauthorised access to your account resulting from your failure to maintain credential security.

Nothing in these Terms shall exclude or limit liability for fraud, wilful misconduct, or any other liability that cannot be excluded or limited under applicable law.

12. GOVERNING LAW & DISPUTE RESOLUTION

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which taxi88 holds its international gaming authority licence, without regard to conflict of law principles.

In the event of a dispute between you and taxi88 arising out of or relating to these Terms or your use of the platform, you agree to first attempt resolution through taxi88's internal dispute resolution process by contacting customer support. taxi88 will endeavour to resolve disputes within 10 business days of receipt of a formal written complaint.

If an internal resolution cannot be reached, disputes may be escalated to the relevant dispute resolution body specified under taxi88's gaming licence. The decision of such body shall be final and binding on both parties.

13. AMENDMENTS TO TERMS

taxi88 reserves the right to amend, update, or replace these Terms at any time at its sole discretion. Material changes will be communicated to registered users via the email address on file and/or by prominent notice on the platform no less than 7 days prior to the effective date of the change, except where changes are required by regulatory instruction, in which case they may take immediate effect.

Your continued use of the taxi88 platform following the effective date of any amendment constitutes your acceptance of the revised Terms. If you do not accept the revised Terms, you must cease using the platform and may request account closure prior to the effective date.

14. CONTACT INFORMATION

For questions, complaints, or formal notices regarding these Terms, please contact taxi88 via:

• Live Chat: Available 24/7 directly on the taxi88 platform
• Email: support@taxi88.asia (plain text — not a clickable link)

Formal legal notices must be submitted in writing to the registered address of the taxi88 operating entity as stated in the platform's licensing documentation. taxi88 will acknowledge receipt of formal notices within 5 business days.